Privacy Policy

Our privacy policy indicates how we use your personal information, when you visit our store www.sheebaonline.ae/

WHAT INFORMATION WE COLLECT FROM YOU

When you visit our store, the system automatically collects certain information about the visitor’s device, including basic information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

As the visitor keeps browsing our Site, the site also collects information about the web pages or products that visitor views, what websites or search terms referred the visitor to our Site, & information about how you interact with our Site. We call this system collected information as the Device Information.

The site collects the visitor’s Device Information using the below techniques:

Cookies are the data files that are placed on visitor’s device & often include an anonymous unique identifier.

The Log files track actions occurring on our Site, & collect data including visitors browser type, IP address, ISP (Internet service provider), exit pages & date/time stamps.

Additionally, whenever a visitor purchases an item through our Site, the site collects certain information from the visitor, including visitor’s name, shipping address, billing address, payment information. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information & Order Information.

HOW THE SITE USE VISITOR’S PERSONAL INFORMATION?

The site uses the Order Information that we collect generally to fulfil any orders placed through the Site (including processing the payment, providing you with invoices & order confirmations & arranging for shipping).

Additionally, the site uses information to:

  • Communicate with buyers
  • Screen the orders for potential fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use www.sheebaonline.ae. How Google uses your Personal Information.

Additionally, the site may also share visitors Personal Information to comply with applicable laws & regulations.

Please note:

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

https://www.sheebaonline.ae/ will not pass any debit/credit card details to third parties

https://www.sheebaonline.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.sheebaonline.ae/ ) cannot guarantee the security of any information that is disclosed online

https://www.sheebaonline.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

BEHAVIOURAL ADVERTISING

The site uses visitor’s Personal Information to provide them with targeted advertisements

For this purpose, we use external services such as:

  • Facebook
  • Google

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.

Examples of information you can access easily at the Platform include:

  • up-to-date information regarding recent orders;
  • personally, identifiable information (including name, e-mail, password, communications & personalized advertising preferences);
  • payment settings (including credit card information)
  • e-mail notification settings.

You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.

Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and are able to utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.

We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you explicitly request us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18 years

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us